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  • I just wanted to say a thank you for all the work you have done so far and all that you have yet to do to give us a voice. I have to admit that after the zoom call and reading the report last week, it brought back so many feelings and emotions.

     – Mrs C

  • It finally feels like we are getting somewhere. Bless you

    – Mrs S 

  • Thank you so much Donna for dealing with all of this so well.

    Please God let these stories shape a better service to all mums to be in the future.

    Being part of the review has felt so powerful and helps in part to heal such awful memories.

    – Mrs F

  • Firstly may I say..That you absolutely Rock !! 

    The hard work you and your team are doing is making a huge huge difference.

     I never had before now this feeling of calm and reassurance that the Trust were listening and taking note..but now I feel everyone is taking note and listening to you and your findings.  Thank you.

     – Mrs P

  • Dear Donna,

    Thank you very much for keeping us all informed, and for all the sterling work you and your team have done, and are still doing.

    Thank you again for all you have done.  If they take it all on board, it should save a great many parents a great deal of grief and sorrow.  Let us hope they do.

    With very best wishes to you. 

    – Mrs B 

  • Thank you so much for the great deal of care you have taken over the report and for treating us families with care and respect. I really appreciated you letting us know details of the report before it was published.

     – Miss P

  • Hello Donna Ockenden and team

    May I thank you for your help and support to so many traumatised people who have now had their moment to express profound loss and agony.

    I found it so upsetting myself after all the years of blaming myself. Thank you all from the depths of my soul.  

    With kindest regards. 

    – Mrs D

  • Dear Donna

    I hope all is well with you. 

    Congratulations on the Report that you launched today. 

    Your report will give a voice to each baby and their parents. 

    I look forward to hearing from you soon. 

    Kind regards and thanks.

     – Mrs M

  • Hi,

    I just want to say how amazed I am at how Donna and your team are fighting for all the cases from the Shrewsbury and Telford Hospital Trust.  The local actions for learning and plan of actions for improvement sound fantastic.

    I thank Kate and Pippa and others who never gave up fighting for justice.

    With kindest regards.

     – Mrs M

  • Thank you for all your doing ,if this prevents other mothers going through what I saw my daughter going through ….then it will all be worth it .Thank you from the bottom of my heart.  Happy Christmas to you and yours.

     – Mrs S

  • Well done Donna great work!! Keep up the effort, focus and dedication you are doing a fabulous job. Very grateful to you. 

    Best wishes.

     – Mrs S

  • Hello Donna I hope you are well,

    I’ve watched this past week and I’d like to say from the bottom of our hearts thank you for all your teams work on our behalf.

    Thank you again for everything you have done for my baby boy.

    Yours faithfully.

     – Mrs B

  • Dear Donna, 

    Thank you from the bottom of our hearts for everything you have done for us, for Kate, and for all the families.

     – Family SD

  • To Donna & all the team, 

    Thank you for listening and giving Pippa a voice. Your work will make a huge difference to Maternity Services across the country. 

    – Mr and Mrs G

  • Hi Donna, 

    I’ve been thinking of you and horrendous and stressful work you have undertaken. Women and their families in the future will benefit from your outstanding work. 

    I am so proud of you Donna. Thank you for being so thorough, courageous and professional

    – Midwifery colleague J

  • ‘Thank you so much for talking to us yesterday. It was so lovely to meet with you. We both said after the meeting what a kind and compassionate woman you are. So thank you so very much.’

    Ms L, October 2021

  • ‘Thank you so so much for your help, this means more than I can put into words,

    I’d like to take this opportunity to thank you all again for all the work you have done, for me and my baby boy! Having a voice at long last is astonishing and me and my family are eternally grateful

    Ms B, June 2021

  • “Huge congratulations on all your and your teams work over the past many months.

    Mrs B March 2021

  • “I’m so sorry not to have written before now, to thank you and your Team for all that you have been doing for everyone affected by the issues with the Shrewsbury and Telford Maternity Services. Reading the Report, watching your Zoom sessions where you helped to keep us all informed with what was happening, watching the Select Committee, you responding to our questions etc. – it has all been amazing.  Thank you, thank you, and thank you.  The amount of work and emotional energy that has gone into all of this by you and your Team so far is simply incredible. Your findings were horrifying.  But the recommendations from your findings are mind-blowing, and I am sure will have shaken the Trust to the core, to read all in one document about what has happened and to see what they need to do.  Hopefully stopping things like this happening to anyone else, let alone so many people.

    Ms B February 2021

  • “You provided a report in this case in 2017. I wanted to let you know that the case settled via mediation this month. 

    I thought you would be interested to know that the claimant has agreed to work with NHS Resolution to raise awareness with the clinicians at the trust in relation to what happened in this case, in particular the failings in this case to involve the parents in the SUI, and how they were treated afterwards which compounded their distress. 

    Many thanks for your assistance in this case and in helping us reach a settlement. “

    Victoria Beel 
    Senior Associate 
    Slater and Gordon

  • “Thank you for all your doing, if this prevents other mothers going through what I saw my daughter going through ….then it will all be worth it .Thank you from the bottom of my heart.  Happy Christmas to you and yours.”

    Mrs S

  • “Hi,

    I just want to say how amazed I am at how Donna and your team are fighting for all the cases from the Shrewsbury and Telford Hospital Trust.  The local actions for learning and plan of actions for improvement sound fantastic.

    I thank Kate and Pippa and others who never gave up fighting for justice.

    With kindest regards.”

    Mrs M 

  • “I would like to thank you all for the work you have done so far in the review and for the care and compassion shown.”

    Ms W

  • “Dear Donna
    I hope all is well with you. 
    Congratulations on the Report that you launched today. 
    Your report will give a voice to each baby and their parents. 
    I look forward to hearing from you soon. 
    Kind regards and thanks.”

    Mrs M 

  • “Hello Donna Ockenden and team

    May I thank you for your help and support to so many traumatised people who have now had their moment to express profound loss and agony.

    I found it so upsetting myself after all the years of blaming myself. Thank you all from the depths of my soul. 

    With kindest regards.”

    Mrs D

  • “Good evening

    We watched Donna today and the statement in the House of Commons and found it helpful to a point. Like many other families we want to be assured that the lessons are being learnt by the Trust and the changes will be embedded especially around the culture within the Service.”

    Mrs T