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Testimonials

  • It was great to hear from you earlier today & I have taken much inspiration from you words. I absolutely agree that we have a unique opportunity to lift our maternity services & change the narrative for both staff & our patients.

    Ms R, Student Midwife, October 2022

  • To Donna and your fantastic team, thank you so much for all your hard work, I will be forever grateful.

    Mrs S, August 2022

  • I wanted to write again to express my thanks to you all for your work on the maternity review. 

    It has helped our family to look back, reflect and think again about our experiences when our twins were born in Shrewsbury.

    Interacting with the review has led to long held guilt shifting off my shoulders.

    My thanks to you and to the families whose campaigning and participation made this review possible. 

    Best wishes,

    Mrs P, July 2022

  • Dear Donna Ockenden and Team

    I would like to express my thanks, my mother’s and my siblings, for the exceptional work you have all done over the last few years.

    You have shown such dedication and compassion throughout what must have been, at times, a harrowing experience listening to bereaved parents and families.

     I hope you receive support as compassionate as has been shown to us.

    Once again a huge thanks to you all

    Mrs D, July 2022

  • Dear Donna,

    I follow you on twitter and I just wanted to thank you for your time, care and effort in the Ockenden review and report.
    Your report was used as references and safety highlights in our HSIB report into the death of our son XXXXX and my wife’s care

    Thank you again for all your work giving these families a voice and to be able to feel seen and heard. knowing people like yourself are doing fabulous work into safer maternity is a huge help and support.

    With all good wishes and thanks,

    Mrs C, May 2022

  • “Hi,

    I just want to say how amazed I am at how Donna and your team are fighting for all the cases from the Shrewsbury and Telford Hospital Trust.  The local actions for learning and plan of actions for improvement sound fantastic.

    I thank Kate and Pippa and others who never gave up fighting for justice.

    With kindest regards.”

    Mrs M 

  • “I would like to thank you all for the work you have done so far in the review and for the care and compassion shown.”

    Ms W

  • I would like to say thank you to both you and your team for such a thorough investigation and review.

     – Mrs U

  • I just wanted to thank you from the bottom of my heart for all the hard work that you and your team have put into the investigation/ review so far and for such a sincere first report today. 

    Donna you are an amazing speaker and are so compassionate and sincere. We are so grateful for all the measures that are due to be implemented in the future to support other families. THANK YOU

    – Mrs S

  • I have just listened into the webinar this morning and firstly wanted to say how grateful we are for the efforts your team are making on our behalf, working so hard to bring about change at the maternity services in Shrewsbury and Telford. I appreciate too that the number of cases being considered makes a personal response to each question raised very difficult. 

    Many thanks again for all you are doing.

     – Mrs W

  • I just wanted to say a thank you for all the work you have done so far and all that you have yet to do to give us a voice. I have to admit that after the zoom call and reading the report last week, it brought back so many feelings and emotions.

     – Mrs C

  • It finally feels like we are getting somewhere. Bless you

    – Mrs S 

  • Thank you so much Donna for dealing with all of this so well.

    Please God let these stories shape a better service to all mums to be in the future.

    Being part of the review has felt so powerful and helps in part to heal such awful memories.

    – Mrs F

  • Firstly may I say..That you absolutely Rock !! 

    The hard work you and your team are doing is making a huge huge difference.

     I never had before now this feeling of calm and reassurance that the Trust were listening and taking note..but now I feel everyone is taking note and listening to you and your findings.  Thank you.

     – Mrs P

  • Dear Donna,

    Thank you very much for keeping us all informed, and for all the sterling work you and your team have done, and are still doing.

    Thank you again for all you have done.  If they take it all on board, it should save a great many parents a great deal of grief and sorrow.  Let us hope they do.

    With very best wishes to you. 

    – Mrs B 

  • Thank you so much for the great deal of care you have taken over the report and for treating us families with care and respect. I really appreciated you letting us know details of the report before it was published.

     – Miss P

  • Hello Donna Ockenden and team

    May I thank you for your help and support to so many traumatised people who have now had their moment to express profound loss and agony.

    I found it so upsetting myself after all the years of blaming myself. Thank you all from the depths of my soul.  

    With kindest regards. 

    – Mrs D

  • Well done Donna great work!! Keep up the effort, focus and dedication you are doing a fabulous job. Very grateful to you. 

    Best wishes.

     – Mrs S

  • Hello Donna I hope you are well,

    I’ve watched this past week and I’d like to say from the bottom of our hearts thank you for all your teams work on our behalf.

    Thank you again for everything you have done for my baby boy.

    Yours faithfully.

     – Mrs B

  • Dear Donna, 

    Thank you from the bottom of our hearts for everything you have done for us, for Kate, and for all the families.

     – Family SD

  • To Donna & all the team, 

    Thank you for listening and giving Pippa a voice. Your work will make a huge difference to Maternity Services across the country. 

    – Mr and Mrs G

  • Hi Donna, 

    I’ve been thinking of you and horrendous and stressful work you have undertaken. Women and their families in the future will benefit from your outstanding work. 

    I am so proud of you Donna. Thank you for being so thorough, courageous and professional

    – Midwifery colleague J

  • “You provided a report in this case in 2017. I wanted to let you know that the case settled via mediation this month. 

    I thought you would be interested to know that the claimant has agreed to work with NHS Resolution to raise awareness with the clinicians at the trust in relation to what happened in this case, in particular the failings in this case to involve the parents in the SUI, and how they were treated afterwards which compounded their distress. 

    Many thanks for your assistance in this case and in helping us reach a settlement. “

    Victoria Beel 
    Senior Associate 
    Slater and Gordon

  • “Thank you for all your doing, if this prevents other mothers going through what I saw my daughter going through ….then it will all be worth it .Thank you from the bottom of my heart.  Happy Christmas to you and yours.”

    Mrs S

  • “Hello Donna Ockenden and team

    May I thank you for your help and support to so many traumatised people who have now had their moment to express profound loss and agony.

    I found it so upsetting myself after all the years of blaming myself. Thank you all from the depths of my soul. 

    With kindest regards.”

    Mrs D

  • “Good evening

    We watched Donna today and the statement in the House of Commons and found it helpful to a point. Like many other families we want to be assured that the lessons are being learnt by the Trust and the changes will be embedded especially around the culture within the Service.”

    Mrs T